Shipping policy

Last Updated: August 5, 2026

At Vellora Lane, shipping is kept simple and transparent from checkout through delivery. We proudly offer free shipping on all orders within the United States.

Shipping Locations

This shipping policy applies to orders shipped within:

  • United States

Vellora Lane is based in the United States and does not ship internationally at this time, so no customs charges, duties, or import fees ever apply.


Delivery Times

Below are our estimated delivery timelines:

  • Order Cutoff Time:
    5:00 PM MST (Mountain Standard Time)
    Orders placed after this time will be processed the following business day.
  • Order Handling Time:
    1–2 business days (Monday–Friday)
    Once the order has been processed, it will be handed off to one of our trusted carriers.
  • Shipping Transit Time:
    7–8 business days (Monday–Friday)
  • Estimated Total Delivery Time:
    8–10 business days

Please keep in mind that delivery windows are estimates and can shift for reasons outside our control.


Shipping Carriers

Vellora Lane partners with trusted domestic carriers, including:

  • USPS
  • UPS
  • FedEx

Shipping Rates

  • Free U.S. Shipping
    All orders delivered within the United States qualify for free shipping, with no minimum order value. No surcharges are added at checkout.


Delivery Support

If an order experiences delays, arrives damaged, or appears lost in transit, please contact our customer service team right away and we will open an investigation with the carrier. Where a parcel is confirmed lost, the refund and replacement options are set out in our Refund Policy.


Order Tracking

Once the order has shipped, a confirmation email with tracking information is sent out. For added convenience, visit our Order Tracking page.


Policy Updates

Vellora Lane reserves the right to modify this Shipping Policy at any time. Updates will be posted on this page with a revised “Last Updated” date. Continued use of our website after changes are posted constitutes acceptance of the revised policy. Related terms are set out in our Terms of Service and our Privacy Policy.

Need Assistance?

For additional help, please visit our FAQ page, read our Refund Policy, or contact our customer support team.


Contact Information

We do our best to reply to emails within 1–2 business days.